How we deliver.

Our standards, written so you can hold us to them. They apply to every project, whatever its size.

Our delivery checklist

Use this with us at handover. Your ticks are kept on this device only if you accept optional storage.

One-page plan agreed. Scope, exclusions, costs and timings written down.Weekly update sent. What was done, what is next, anything blocking.Test versions shared. Something to try at least every fortnight.Accessibility checked. Keyboard, screen reader, contrast and text size.Security basics done. HTTPS, updated libraries, sensible access.Accounts in your name. Hosting, domains, stores and code.Simple guide written. How to do everyday tasks and updates.Walkthrough held. With the people who will use and run it.

When things change

Plans change. When they do, we tell you as soon as we know, explain what it means for cost and timing, and wait for your agreement before going further.