Software help from Plymouth, for everyday organisations
Trudues designs, builds and supports apps and websites that people use every day without thinking twice. Clear plans, honest timelines, and a help desk that answers during working hours.
Illustrative stock image. Not a Trudues workshop.
Most people come to us from one of four places. Choose yours and we will show you what the first few weeks usually look like, and what you would have in your hands at the end of them.
Start with a short call and a one-page plan.
A rebuild that your team can actually edit.
A health check before anything new is added.
Publishing help, from accounts to approval.
Five kinds of work, explained without the sales talk. Each one can be booked on its own, or joined up into one project with one plan.
Apps for tasks people repeat: logging jobs on site, booking a slot, checking in volunteers, finding information on the move. We usually build one codebase for iPhone and Android, and we test on older, smaller phones as well as new ones.
You get: test versions on your own phone every fortnight, store-ready builds, and accounts in your name.
About appsClear organisation websites, booking and request forms, member areas and small browser tools. We keep pages light so they load on patchy mobile signal, and we set up editing so your own team can keep things current.
You get: a site that loads quickly, simple editing, and hosting set up in your name.
About websitesWe watch how the job is done today, sketch rough screens, and test them with a handful of real users before anything is polished. Button words, error messages and empty screens get as much attention as the home screen.
You get: journey maps, tested sketches and finished designs for every state.
About designThe App Store and Google Play each have their own accounts, forms and review rules. We prepare listings, privacy answers and test builds with you, then stay with the submission until it is live.
You get: honest listings, review handled together, and a written routine for updates.
About publishingPhones and browsers change every year, so software needs looking after. Choose a monthly plan or ask as you go. We reply Monday to Friday, 09:00 to 18:00 UK time, and always quote before starting paid work.
You get: updates, checks, and a person who knows your project.
About supportWe work in two-week loops. Nothing disappears for months; you can always see the latest version and what is planned next.
We agree the few things this fortnight is for, in writing, and flag anything we need from you.
Building and checking. Questions go to one named contact rather than a group email.
A short weekly note: what was done, what is next, and anything blocking.
A new test version on your phone or a private web link, with a list of what to try.
You tell us what felt wrong. We decide together what changes, and update the plan and cost if needed.
Answer two quick questions and we will point you to the fastest route. If it is urgent, the answer is usually to phone us during working hours and follow up in writing.
When a project finishes, everything we made is yours. This is the handover list we work through with every client.
Handover receipt
No lock-in. If you later move to another supplier, they can pick it up.
Short, practical notes for anyone planning or buying software. The full set, with a readiness checker, is free in the toolbox.
Who will use it, the one job it must do, how that job is done today, what must not change, a budget range and any fixed dates. Suppliers can give much better advice from that than from forty pages of features.
Hosting, domain names, app developer accounts, paid services and time for updates. Every supplier should list these up front, including us.
Use an organisation email for every account, switch on two-step sign-in, and keep a list of who has access. It saves real trouble when people move on.
It depends on what it needs to do. After a first chat we send a one-page plan with a cost range and what is included, so there are no surprises. Small fixes and changes are quoted individually.
No. We are based in Plymouth and work with organisations across the UK, mostly by phone and video call.
Often, yes. We start with a short review so we both know what we are taking on.
We are available Monday to Friday, 09:00 to 18:00 UK time. Messages sent outside those hours are read the next working day. We do not offer a 24-hour service.
A short message is enough to start. We reply during working hours and never pass your details on.
Quick question about storage. We do not use analytics or tracking. If you accept optional storage, our checklists remember your ticks on this device. We save your answer so we do not ask on every page.